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Same day real-time help comes at a high premium at the one or two of our competitors that even offer some form of same day service, same-day real-time help. according to the websites of other firms in the Excel space, most of our competitors make you wait 24-hours or more just for a reply, and they do not offer real-time Microsoft Excel support services. Those few that do offer true same-day real-time help charge a hefty premium for the expedited service.
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